Support Policy Page

SUPPORT POLICY PAGE

Q -Why do it show deliver charge?

Ans – Certain items generally cost costlier to ship for sellers. Therefore, they usually decide to include a delivery fee. However, sellers might waive off the delivery charge if you shop above certain limit (as specified thereunder).

Q- Can I order a product using COD mode?

Ans – Yes, Cash on delivery mode of payment is available.

Q- what is your return policy?

Ans – Item can be returned within 7 days after it get delivered. For more details you can visit our return policy page.

Q- is this site safe?

Ans- Yes, this site is 100% safe and secure.

Q- How much time it will take to issue refund?

Ans- Refund will be issued within 2-3 working days.

Q- Can I cancel an item once ordered?

Ans- yes.

Q- What should I do if defective item is delivered?

Ans- you can replace/return the defective item received.

Q- What are the online payment methods?

Ans- You can make online payment through – QR code. UPI, Credit/debit card etc.

Q- Can I track my order?

Ans- Yes, you can easily track your order.

Q- How can I cancel my order?

Ans- you can cancel your order by clicking on “my order”. Then click on the item you purchased. You can find cancel order option there.

Q- When will the order get shipped?

Ans- Usually, orders gets shipped from Monday – Friday during working hours. In case of holiday, order shipment might get delayed, in such case, it might take 1-2 extra working day.